Chaussures à talons hauts dorées à semelle épaisse

I regularly purchase the red sole high-heel shoe shown in the picture. However, this time you have sent a beige-colored sole shoe, which is completely different from what is shown.

I would like to highlight that i always buy the red sole shoe because it is durable and i have used it comfortably for more than three months. Unfortunately, the beige sole shoe you sent this time is not durable at all and got damaged within two weeks, making it unusable.

Please explain why the product sent does not match the picture shown, and the reason for sending a different sole color when i clearly ordered the red sole shoe. I am very disappointed, as i specifically prefer and regularly purchase the red sole version due to its quality and durability.

I look forward to your clarification and a suitable solution.

This time, i purchased the shoes including the delivery charges. And tax. Last time, i paid only for the shoe value, so please consider this. I really like this product and want to buy it again and again for my personal use, not for commercial purposes. This is the only high-heel shoe i truly recommend — it’s very comfortable and perfectly suitable for me.

Wonderful, amen, it arrived before the deadline, thank you.